Privacy Policy

Your privacy matters to us, and we ensure your data remains secure, confidential, and used only for service purposes.

Oxford Classic Publishers (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website or use our services.

By accessing our website or purchasing our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from you when you interact with our website, request a quote, communicate with our team, or purchase services.

A. Personal Information

Personal information may include, but is not limited to:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely through third-party payment processors)
  • Business name (if applicable)
  • Book title and manuscript details
  • Author information
  • Publishing account details (only if required for service delivery)

B. Non-personal Information

Non-personal information may include:

  • Browser type and version
  • IP address
  • Device type
  • Operating system
  • Website pages visited
  • Time spent on the website
  • Referral source
  • Click and interaction data

This information helps us improve user experience and website performance.

2. How We Collect Information

We collect information through the following methods:

  • Website forms (Contact Us, Request a Quote, Chat forms)
  • Email communication
  • Phone calls
  • Live chat or customer support conversations
  • Service onboarding documents
  • Payment processing forms
  • Cookies and tracking technologies

3. How We Use Your Information

Oxford Classic Publishers may use collected information for the following purposes:

  • To provide and deliver the requested publishing services
  • To communicate about orders, projects, revisions, and delivery updates
  • To assign project managers and service specialists
  • To process transactions and payments
  • To send invoices and receipts
  • To improve our website content, user experience, and customer support
  • To respond to inquiries and support requests
  • To provide promotional offers, newsletters, or marketing updates (only if applicable)
  • To maintain internal business records
  • To comply with legal obligations and prevent fraud

4. How We Share Your Information

Oxford Classic Publishers does not sell or rent your personal information.

However, we may share information with trusted third parties only when necessary, such as:

A. Service Providers

We may share your information with third-party vendors who support our operations, such as:

  • Payment processors
  • Email platforms
  • Project management tools
  • Cloud storage services
  • Design and publishing support contractors
  • Customer support platforms

These providers are required to protect your information and use it only for authorized purposes.

B. Legal Requirements

We may disclose your information if required to do so by law, regulation, court order, or legal process, including to protect:

  • Our legal rights
  • Our customers
  • Public safety
  • Our company operations

C. Business Transfers

If Oxford Classic Publishers is involved in a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of that transaction.

5. Payment Information

We may collect billing details, but we do not store complete credit or debit card information on our servers.

All payments are processed through secure third-party payment gateways. Oxford Classic Publishers is not responsible for the privacy practices of payment processors.

6. Data Security

We take security seriously and apply appropriate measures to protect your personal information, including:

  • Secure data storage systems
  • Restricted access to confidential client information
  • Encryption and secure communication channels where applicable
  • Routine monitoring to prevent unauthorized access

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and website functionality.

Cookies may help us:

  • Recognize returning visitors
  • Analyze traffic and user behavior
  • Improve site navigation
  • Provide relevant content and advertisements

You may choose to disable cookies in your browser settings. However, disabling cookies may affect certain website features.

8. Third-party Links

Our website may contain links to third-party websites, such as:

  • Amazon
  • Goodreads
  • Social media platforms
  • Publishing tools and resources

Oxford Classic Publishers is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing personal information.

9. Client Manuscripts and Confidentiality

We understand that manuscripts and publishing content are sensitive.

All manuscripts, drafts, and project materials submitted to Oxford Classic Publishers are treated as confidential and used strictly for service delivery purposes.

We do not share your manuscript or content publicly without your permission.

10. Marketing Communications

We may send promotional emails or updates regarding our services.

You may opt out of marketing communications at any time by:

  • Clicking the “unsubscribe” link in the email, OR
  • Contacting us directly

Even if you opt out, we may still send service-related communication such as order updates, invoices, or project delivery notices.

11. Data Retention

We retain personal information only as long as necessary to:

  • Complete service delivery
  • Maintain business records
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

Once data is no longer needed, it may be deleted or anonymized.

12. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal data
  • The right to opt out of marketing communications
  • The right to request a copy of your stored information

To request changes, please contact us using the information listed in the Contact section below.

13. Children’s Privacy

Oxford Classic Publishers does not knowingly collect information from children under the age of 13.

If you believe a child has submitted personal information to us, please contact us immediately so we can remove it.

14. International Users

If you access our website outside the United States, your information may be transferred and processed in the United States or other regions where our service providers operate.

By using our services, you consent to such transfer and processing.

15. Changes to this Privacy Policy

Oxford Classic Publishers may update this Privacy Policy at any time.

Any updates will be posted on our website with a revised effective date. Continued use of our website or services after updates indicates acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Email: [email protected] 
Phone: (713) 367-1153

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